Returns and Exchanges

• Customers may request a return or exchange within 7 days of product delivery.

• To be eligible, items must be unused, in the same condition as received, and in the original packaging.

• We only replace or exchange items that are defective, damaged, or otherwise eligible under this policy.

• For returns or exchanges, please contact us at store@sarangithestore.com with your invoice or proof of purchase.

Important Notes:

• Return shipping costs are the responsibility of the customer and are non-refundable.

• Shipping times for exchanged products may vary depending on your location.

• We recommend using a trackable shipping service and/or shipping insurance for returns.

• Upon approval of a return or exchange, we will contact you with further instructions on the process.

Store Credit for Exchanges and Returns

• For all returns or exchanges, including gold and silver articles, refunds will not be issued. Instead, approved returns will be credited as store credit of equivalent value.

• Store credit can be used to purchase other products on www.sarangithestore.com.

Cancellations

• Orders can be canceled only before shipment.

• Once an order has shipped and a waybill number is provided, cancellation is not possible.

• In such cases, you can request a return within 7 days of delivery to initiate exchange/store credit as per the Returns section.

• Please send cancellation requests to store@sarangithestore.com.

Refunds

• Refund requests will not be entertained under any circumstances. All returns are subject to exchange or store credit only.