Frequently Asked Questions

Frequently Asked Questions

About Kanjivarams

What is a Kanjivaram sari?

What are jacquard saris?

ABOUT SARANGI

What is Sarangi?

Do you offer wholesale pricing?

QUALITY

How is your product authenticated?

What is the difference between half fine zari and pure zari?

OUR COLLECTION

Do you have Kanjivaram bridal saris in the range of Rs.10,000 to Rs.20,000?

Do you have a sari like this one?

Are your saris pure kanchi silk?

Why are your saris so expensive?

Do you have muppagam sari?

Can I order a sari that’s sold out?

SPECIAL REQUESTS

Can this sari be made in other colours?

Do you sell fabrics and other garments?

Can I see the saris in person?

Can you give me a discount, please?

Can you customize a sari?

Can you reserve the sari for me?

Can you stitch blouse?

TERMS

What is your return policy?

PAYMENTS

Do you offer cash on delivery?

Do you have an installment scheme?

I always prefer PayPal. Do you accept it?

How can I pay for the order?

Can I pay through Western Union?

Will you store my credit card information? Is your website secure?

Can customer use an Indian credit or debit card or international debit or credit card?

I don’t like to pay customs and duties. Can you please mark the parcel as a gift or sample?

Who is liable to pay the customs and duties?

CUSTOMER SERVICE

Can you send pictures to my WhatsApp / email?

What types of shopping assistance do you offer?

Do you offer gift wrapping?

SHIPPING

Is shipping free?

Do you deliver to Hubli?

Can you deliver through a specific shipment company?

How long does it take to deliver the product?

How safe are the deliveries?

MISCELLANEOUS

I’m interested in selling Sarangi saris. How do I get started?

USING THE WEBSITE

I haven’t bought anything online. Why should I trust you?

How to save photos?

Is it mandatory to register to shop on Sarangithestore.com?

Sari price in RM?

I bookmarked a product page on your website the other day. But when I tried accessing it today it reports a Page not found error. What’s happening?

Do I get the exact colours I see on the website?